Frequently Asked Questions

How to transaction fees work?

MemberStack charges a flat transaction fee of 10% on the Startup plan and 3% on the Pro plan, and 1% on the Scale plan. Stripe charges an additional credit card processing fee that depends on a few different factors. See Stripe's pricing for more details.

What can I protect with MemberStack?

We’re working on a content management system that would make it possible to store anything securely on any website. Although, it’ll be a few months before something like this is ready (01/2019). Until then, MemberStack protects pages and content on those pages using redirects. They can't be "turned off" from a browser, but there are ways to access the HTML of a page if you know what you're looking for, and what you're doing. Therefor, we don't recommend using MemberStack to protect highly sensitive information.

Who should apply for the Startup Plan?

Pre-revenue companies, students, and other folks who can't (yet) afford the $25/mo fee. We've been there, so we're happy to work with you. 

Warning! Not everyone is accepted into our Startup plan.

How do I get the money I earn through MemberStack?

Stripe! A stripe account is required to use MemberStack and receive payouts. Money you earn will be transferred directly into your bank account.

Do you have a free trial?

We sure do! Test MemberStack for as long as you need without entering your credit card. While you're in a free trial you're unable to invite more than 1 client or staff,  connect a stripe account, and allow more than 5 users to sign up for a free membership.

Do you offer discounts for students or nonprofits?

We do not offer any discounts for students or nonprofits at this time. However, We do offer a 10% recurring discount to any websites that include our logo and link on sign up and login pages. You're also welcome to apply to our Startup program if you're unable to afford the $25/mo plan.

Is there someone I can talk to about my project?

Absolutely! You can reach us via he chat widget in the bottom right corner, or by email. Try We're happy to help!

Does MemberStack have an API?

We sure do! Please contact for more information.